Here are the steps that you will need to follow:
Refer to your ADA membership card, this is the guide for how your name has been entered into the database system. (FYI..this cannot be changed.)
First blank box - user
name = enter your complete
Second blank box – password- enter your last name
only - Capitalize the first letter, no spaces.
(If your last name includes a ‘ be sure to include that as well)